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How-to guide

In notifications, you can set PhoneLine+ to send you an email when you miss a call. If enabled, notifications will be sent to the email address against your account.

You can select whether to receive missed call notifications, voicemail notifications, or both.


If you are not receiving email notifications, please check the following:

  • The ‘Enable email notifications’ toggle is turned on
  • The box to enable notifications for Missed Calls / New Voicemail has been ticked
  • The e-mail address that you have provided within your Profile is accurate and up to date
  • E-mail notifications are not currently being held within your junk folder

If you are still having issues with this feature, please contact your Service Provider.

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