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Add and manage users (mobile)

How-to guide

As a PhoneLine+ Admin user, you can manage other users within your company.

The ‘Administrator’ section can be found within the Settings menu.

Adding a new user

To add a new user to your company, click Users from the ADMIN menu and then tap the ‘+’ button in the top right corner.

You must enter their full name and e-mail address in order to add them.

If the user will require admin privileges, you can grant this by sliding the ‘Set as admin’ toggle to on.

Once you have entered the required information, press the ‘Done’ button.

The new user will then receive an e-mail to guide them through setting their password and accessing PhoneLine+.

Updating a user

To update a user, click Users from the Administrator menu and then select them from the list.

Here you can update details about the user such as their name or e-mail address. You can also view any numbers currently assigned to them.

Deleting a user

To delete a user on mobile versions of PhoneLine+, tap ‘Users’ from the ‘ADMIN’ menu, then swipe left on the name of the user you wish to delete to reveal the delete option.

Press the ‘Delete’ button and then confirm that you wish to proceed. The user will then be deleted from PhoneLine+.

Troubleshooting

Can’t add a new user

If you are not able to add a new user to your company, please check the following:

  • You have completed all required fields (Full Name, E-mail Address)
  • The e-mail address that you have entered is valid and unique (not already been used within PhoneLine+)

Can’t update user

If you are not able to update the details of a user within your company, please check the following:

  • You have completed all required fields (Full Name, E-mail Address)
  • The e-mail address that you have entered is valid and unique (not already been used within PhoneLine+)

If you are still having issues with this feature, please contact your Service Provider.

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