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During a call

Once you have started or accepted a call, your screen will change to reflect your call options.

  • Mute allows you to turn off the sound from your own microphone. This means the person on the other end of the phone will not be able to hear you speak.
  • Keypad brings up the dial pad, allowing you to enter numbers. For example, if you need to enter a passcode, or use numbers to navigate an automated menu.
  • Transfer allows you to send your current call to someone else. Pressing the transfer button brings up a list of other users on PhoneLine+ within your company. You can see whether the user is online (indicated by a green dot) and selecting them from the list will transfer the call.

  • Hold allows you to pause the current call, placing the other caller on hold. You can change the hold music in your settings.

To hang up the call, press the phone button.

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