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YeaLink W73P Guide

Introduction

The W73P is a single cell DECT device from Yealink. The W73P has two components, the W70B base station, and the W73H handset. Watch the following video for an introduction to its features and how to register your handset to the base station.

Supported features

For the initial launch of the Yealink W73P on PhoneLine+, we will be supporting all of the existing features that are also supported on our other IP handsets on the platform (Polycom VVX150, etc.), this will mean the following is supported:

  • Outbound calls
  • Inbound calls
  • Voicemail access
  • Call hold
  • Call waiting

YeaLink W70B Base Station

YeaLink W73H Handset

NumberItemDescription
1ReceiverReceives audio in receiver mode.
2Power LED indicatorIndicates call status, message status and charging status.
3Phone screenShows information.
4Soft keysAccess the function directly. It depends on the operating situation.
5Message keyAccesses the voice mail or missed call.
6Speakerphone key– Switches between the the receiver, headset and handsfree modes.
– Answers an incoming call.
– Places a call in handsfree mode.
7Navigation keysScroll through information or options on the screen.
8OK keyConfirms actions or enters the main menu.
9On-hook key/power key– Press briefly to return to the previous screen.
– Long press to return to the idle screen.
– Press to turn the handset on.
10Off-hook key– Answers an incoming call.
– Enters the redial calls list.
– Places a call-in receiver or headset mode.
11KeypadProvides digits, letters and special characters.
12TRAN keyTransfers a call to another party.
13Mute keyToggles mute feature on or off.
14MicrophonePicks up audio.
15SpeakerOutputs audio in handsfree mode.
163.5mm headset jackConnects a standard 3.5mm headset.

Registering the Handset(s) to the Base Station

You need to register your handset to a base station if you want to use the basic functions of the DECT phone. You can register up to 5 handsets per base station. 

Putting the Base Station into Registration Mode

Before registering the handset, you must put the base station into registration mode. To do this, long press the registration button on the base station until the registration LED flashes.

If the base station does not identify a DECT handset within 90 seconds the registration mode will switch off. 

Registering a W73H handset to the Base Station

If you wish to change which base station the W73H is registered, then complete the following steps. 

Make sure the base station is in the registration mode then:

  1. Go to OK > Settings > Registration > Register Handset.
  2. Select the desired base and then press OK. The handset begins searching for the base station which is in registration mode.
  3. Press OK after a base is found
  4. Enter the base PIN (default is 0000) and then press Done to complete the registration. 

After the handset is registered successfully, the phone prompts ‘Handset Subscribed’ and ‘Base number [The last 4 characters of the connected Base’s MAC address]‘.

After the handset is initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.

Registering a W73H to another Base Station

If you wish to change which base station the W73H is registered, then complete the following steps. 

Make sure the base station is in the registration mode then:

  1. Go to OK > Settings > Registration > Register Handset.
  2. Select the desired base and then press OK. The handset begins searching for the base station which is in registration mode.
  3. Press OK after a base is found
  4. Enter the base PIN (default is 0000) and then press Done to complete the registration. 

After the handset is registered successfully, the phone prompts “Handset Subscribed” and “Base number [The last 4 characters of the connected Base’s MAC address]”.

After the handset is initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.

De-registering a handset

  1. Go to OK > Settings > Registration > De-reg. Handset.
  2. Enter the base PIN (default: 0000), and then press Done or OK. The handset screen displays the handsets names that are registered to the same base station. The name of the handset itself is highlighted and followed by a left arrow.
  3. Select the desired handset, and then press OK. The handset screen prompts you whether to deregister the handset.
  4. Confirm the action.

Placing a call

After the handset is registered to the base station, you can use your handset to place an internal or external call. 

Placing an internal call (Intercom)

Intercom is a useful feature in the office to quickly contact a colleague. Intercom calls are made between handsets registered to the same base station.

The following types of auto intercom feature are available:

  • On (Beep On): The handset answers an intercom call automatically and plays a warning tone.
  • On (Beep Off): The handset answers an intercom call automatically without a warning tone. – Off: Auto intercom feature is off. You need to answer an intercom call manually.

To select which auto intercom you wish to use, go to OK > Settings > Telephony > Auto Intercom and select the desired option. 

To place the call, go to OK > Intercom and select the desired handset or All Handsets and select OK or the Off-hook key. Selecting All Handsets will ring all other registered handsets to that bae station simultaneously. 

Troubleshooting

The W73H handset will alert you if registration has not been completed. Common reasons why registration fails include:

  • Incorrect base PIN has been entered
  • Base station is out of range
  • Base station is not in registration mode.

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