Skip to content
No results
When autocomplete results are available use up and down arrows to review and enter to go to the desired page. Touch device users, explore by touch or with swipe gestures.
  • App download links
  • Example Release Notes
  • Feedback
  • Home
  • PhoneLine+ Customer Knowledge Base
  • Release Notes
  • PhoneLine+ features
  • What’s new?
  • Search results
  • Classic Home
  • PHONELINE+ APPLICATION – END USER LICENCE AGREEMENT
PhoneLine+ Logo.
  • PhoneLine+ features
  • App download links
Release Notes
PhoneLine+ Logo.

Getting started

5
  • PhoneLine+ Quick Start guide
  • Minimum system requirements
  • Registering and logging in
  • How to sign out and check for updates
  • Forgotten password

Making and Receiving Calls

5
  • Call short codes (all devices)
  • Choosing a number to call from
  • Making and receiving calls
  • Features during a call
  • Call activity

Call Settings & Voicemail

6
  • Call settings
  • Outbound and inbound call permissions
  • Hold music
  • Out of hours settings
  • Voicemail
  • Voice Portal codes

Managing Contacts

3
  • Adding and deleting a contact
  • Contact categories and filters
  • Managing your PhoneLine+ contacts

Integrations

5
  • WhatsApp Business integration
  • Send a message via WhatsApp Business
  • WhatsApp Business integration Q&A
  • eSIM support
  • Mobile numbers and SMS

PhoneLine+ Analytics

2
  • Create and download reports (desktop only)
  • View your PhoneLine+ Analytics

User Presence & Profile Settings

3
  • ‘My Details’ and ‘My Account’
  • Setting your user presence
  • Snooze

Sound Settings

2
  • Your audio library
  • Audio settings and ringtone selection

Device Guides

4
  • Yealink T34W User Guide
  • YeaLink T31W User Guide
  • PhoneLine+ Supported Hardware
  • Device troubleshooting

Adding & Sharing Recordings

1
  • Add/share recordings, and audio recommendations

Notifications

1
  • Manage your email notifications

Administrator Functionality

7
  • View and edit PhoneLine+ users
  • View, search for, and unassign numbers
  • Blocking numbers
  • Add and manage teams
  • Add and manage menus
  • Global Settings & Activity Log
  • Speed dials

Troubleshooting Quick Tips

3
  • Your PhoneLine+ welcome email
  • Resetting your password
  • Navigating the PhoneLine+ Customer Knowledge Base
  • Home
  • Docs
  • Device Guides
  • PhoneLine+ Supported Hardware
View Categories

PhoneLine+ Supported Hardware

1 min read

You can order compatible devices either individually or as part of the PhoneLine+ hardware-only provisioning journey. For more information about your options, please consult your service provider.

The following devices are compatible with the PhoneLine+ soft client application.

Polycom Devices

Polycom VVX150

The Polycom VVX 150 is a small, two-line IP desk phone.

Please note, this device is no longer purchasable.

Polycom VVX250

The Polycom VVX 250 is a 4-line IP desk phone with a colour display. Please note, this device is no longer purchasable.

Polycom VVX450

The Polycom VVX 450 is a 12-line IP desk phone with a colour display.

YeaLink Devices

YeaLink 73P with the Base Station

The W73P is a single-cell DECT device from Yealink. The W73P has two components, the W70B base station, and the W73H handset. 

Known behaviours:

YeaLinks support one call at a time.

YeaLink T31W

The T31W supports 2.4G/5G built-in WiFi, providing more options for network connectivity. Enjoy faster, hassle-free deployment with reduced cabling for a more attractive and efficient workspace.

YeaLink T34W

The T34W supports 2.4G/5G built-in WiFi, providing more options for network connectivity. Enjoy faster, hassle-free deployment with reduced cabling for a more attractive and efficient workspace.

Cisco Devices

Cisco ATA 192

The Cisco ATA 192 Multiplatform Analog Telephone Adapter turns traditional telephone, fax, and overhead paging communications devices into IP devices, for customers who connect to enterprise networks, small offices, or unified communications as a service from the cloud.

Grandstream devices

Grandstream ATA – HT801

The Grandstream ATA is a single port ATA.

How do you feel about this content?
Device troubleshootingYeaLink T31W User Guide
Table of Contents
  • Polycom Devices
    • Polycom VVX150
    • Polycom VVX250
  • YeaLink Devices
    • YeaLink 73P with the Base Station
    • Known behaviours:
    • YeaLink T31W
    • YeaLink T34W
  • Cisco Devices
    • Cisco ATA 192
  • Grandstream devices
    • Grandstream ATA - HT801
  • Home
  • PHONELINE+ APPLICATION – END USER LICENCE AGREEMENT
We use cookies to measure performance and make improvements to this service. This includes page views, device/browser, location, and page interactions. We do not collect any information you upload to this site. By agreeing, you consent for your data to be used for this purpose.