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Getting started

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  • PhoneLine+ Quick Start guide
  • Minimum system requirements
  • Registering and logging in
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Making and Receiving Calls

5
  • Call short codes (all devices)
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  • Features during a call
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Call Settings & Voicemail

6
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Managing Contacts

3
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Integrations

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PhoneLine+ Analytics

2
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Adding & Sharing Recordings

1
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Notifications

1
  • Manage your email notifications

Administrator Functionality

7
  • View and edit PhoneLine+ users
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Troubleshooting Quick Tips

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  • Manage your email notifications
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Manage your email notifications

2 min read

PhoneLine+ can notify you by email if you miss a call or receive a new voicemail.

Notifications will be sent to the email address associated with your user account used for signing into the application. You have the option to choose which notifications you would like to receive, or to opt out of them entirely.

down arrow Managing your email notifications (desktop)

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To manage these settings in the desktop app, navigate to the ‘Settings’ page, then select ‘Notifications.’ From there, scroll down to the relevant section of the page.

You can easily manage your preferences by toggling the ‘Email notifications’ setting. Turn it on if you would like to receive notifications, or turn it off if you prefer not to receive them.

Each notification setting features a checkbox that you can select if you wish to receive specific types of notifications. For instance, you may want to enable notifications for missed calls and new voicemails, while opting out of SMS notifications (as illustrated in the example above).

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down arrow Managing your email notifications (mobile)

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To manage these settings on mobile, navigate to the ‘Settings’ page, then select ‘Notifications.’ From there, scroll down to the relevant section of the page.

You can easily manage your preferences by toggling the ‘Email notifications’ setting. Turn it on if you would like to receive notifications, or turn it off if you prefer not to receive them.

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Troubleshooting

If you are not receiving email notifications, please check the following:

  • The ‘Enable email notifications’ toggle is switched on
  • The box to enable notifications for Missed Calls/New Voicemail has been ticked
  • The email address that you have provided within your Profile is accurate and up-to-date
  • Email notifications are not currently being held within your email junk folder.

If you are still having issues with this feature, please contact your service provider.

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Table of Contents
  • Managing your email notifications (desktop)
  • Managing your email notifications (mobile)
  • Troubleshooting
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