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  • PHONELINE+ APPLICATION – END USER LICENCE AGREEMENT
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  • PhoneLine+ features
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Release Notes
PhoneLine+ Logo.

Getting started

5
  • PhoneLine+ Quick Start guide
  • Minimum system requirements
  • Registering and logging in
  • How to sign out and check for updates
  • Forgotten password

Making and Receiving Calls

5
  • Call short codes (all devices)
  • Choosing a number to call from
  • Making and receiving calls
  • Features during a call
  • Call activity

Call Settings & Voicemail

6
  • Call settings
  • Outbound and inbound call permissions
  • Hold music
  • Out of hours settings
  • Voicemail
  • Voice Portal codes

Managing Contacts

3
  • Adding and deleting a contact
  • Contact categories and filters
  • Managing your PhoneLine+ contacts

Integrations

5
  • WhatsApp Business integration
  • Send a message via WhatsApp Business
  • WhatsApp Business integration Q&A
  • eSIM support
  • Mobile numbers and SMS

PhoneLine+ Analytics

2
  • Create and download reports (desktop only)
  • View your PhoneLine+ Analytics

User Presence & Profile Settings

3
  • ‘My Details’ and ‘My Account’
  • Setting your user presence
  • Snooze

Sound Settings

2
  • Your audio library
  • Audio settings and ringtone selection

Device Guides

2
  • PhoneLine+ Supported Hardware
  • Device troubleshooting

Adding & Sharing Recordings

1
  • Add/share recordings, and audio recommendations

Notifications

1
  • Manage your email notifications

Administrator Functionality

7
  • View and edit PhoneLine+ users
  • View, search for, and unassign numbers
  • Blocking numbers
  • Add and manage teams
  • Add and manage menus
  • Global Settings & Activity Log
  • Speed dials

Troubleshooting Quick Tips

3
  • Your PhoneLine+ welcome email
  • Resetting your password
  • Navigating the PhoneLine+ Customer Knowledge Base
View Categories
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  • Troubleshooting Quick Tips

Troubleshooting Quick Tips

  • Your PhoneLine+ welcome email
  • Resetting your password
  • Navigating the PhoneLine+ Customer Knowledge Base
  • Home
  • PHONELINE+ APPLICATION – END USER LICENCE AGREEMENT
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