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  • PHONELINE+ APPLICATION – END USER LICENCE AGREEMENT
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Release Notes
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Getting started

5
  • PhoneLine+ Quick Start guide
  • Minimum system requirements
  • Registering and logging in
  • How to sign out and check for updates
  • Forgotten password

Making and Receiving Calls

5
  • Call short codes (all devices)
  • Choosing a number to call from
  • Making and receiving calls
  • Features during a call
  • Call activity

Call Settings & Voicemail

6
  • Call settings
  • Outbound and inbound call permissions
  • Hold music
  • Out of hours settings
  • Voicemail
  • Voice Portal codes

Managing Contacts

3
  • Adding and deleting a contact
  • Contact categories and filters
  • Managing your PhoneLine+ contacts

Integrations

5
  • WhatsApp Business integration
  • Send a message via WhatsApp Business
  • WhatsApp Business integration Q&A
  • eSIM support
  • Mobile numbers and SMS

PhoneLine+ Analytics

2
  • Create and download reports (desktop only)
  • View your PhoneLine+ Analytics

User Presence & Profile Settings

3
  • ‘My Details’ and ‘My Account’
  • Setting your user presence
  • Snooze

Sound Settings

2
  • Your audio library
  • Audio settings and ringtone selection

Device Guides

2
  • PhoneLine+ Supported Hardware
  • Device troubleshooting

Adding & Sharing Recordings

1
  • Add/share recordings, and audio recommendations

Notifications

1
  • Manage your email notifications

Administrator Functionality

7
  • View and edit PhoneLine+ users
  • View, search for, and unassign numbers
  • Blocking numbers
  • Add and manage teams
  • Add and manage menus
  • Global Settings & Activity Log
  • Speed dials

Troubleshooting Quick Tips

3
  • Your PhoneLine+ welcome email
  • Resetting your password
  • Navigating the PhoneLine+ Customer Knowledge Base
  • Home
  • Docs
  • Getting started
  • Minimum system requirements
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Minimum system requirements

1 min read

To ensure that PhoneLine+ runs as smoothly as possible, we recommend that you download and install the client on a desktop system that meets the following requirements:

Windows

  • Works with most modern PCs, including those with Intel Core i5, i7, or AMD Ryzen processors
  • Windows 10 or later (64-bit strongly recommended).

Mac OS

  • macOS 11 (Big Sur) or later
  • Compatible with both Intel-based Macs and Apple Silicon (M1, M2).

Web browsers

PhoneLine+ is designed to be used with desktop (MAC/Windows) and mobile (iOS/Android).

If you are a full PhoneLine+ user, you can also access your account through your web browser. Click here for the app download links page.

  • Chrome (highly recommended)
  • Edge
  • Safari
  • Firefox can be used for PhoneLine+, however, this browser is not officially supported by us, so you may experience issues.

We highly recommend you use Google Chrome as your default browser.

Troubleshooting

If you have any issues accessing PhoneLine+ from your web browser, try some of the following troubleshooting steps to see if they help:

  • Disable all extensions and customisations in your current browser
  • Try using a different browser on the same computer
  • Try using a different computer
  • Allow cookies from third-party sites
  • Clear your browser’s cache, and try again.

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PhoneLine+ Quick Start guideRegistering and logging in
Table of Contents
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